EDUCATION

My education spans both tertiary education as well as professional certifications. I spent my first 10 working years as an academic, lecturing in the fields of Social Anthropology and Philosophy. I still lean on my academic training to understand people, culture and interactions; and especially use the logical methods from the domain of Philosophy in the design of systems, processes and governance.
 

TERTIARY EDUCATION


Master of Philosophy cum laude
1993 - 1996
Rand Afrikaans University

Research dissertation entitled African Philosophy: From Drums and Masks to Rationality?

Achievements
Human Sciences Research Council (HSRC) Merit Bursary awarded  

Bachelor of Arts (Philosophy) cum laude

1992
Rand Afrikaans University

Achievements
Human Sciences Research Council (HSRC) Merit Bursary awarded 

Bachelor of Arts (Humanities)

1989 - 1991
Rand Afrikaans University

Achievements
Human Sciences Research Council (HSRC) Merit Bursary awarded
Anglovaal Scholarship Scheme Scholarship awarded

CERTIFICATIONS


Certified Professional in Agile Project Management (ICP-APM)
Issued September 2015
* Certified to train

Certified Professional in Business Value Analysis (ICP-BVA)

Issued August 2015

* Certified to train

Certified Professional in Agile Team Facilitation (ICP-ATF)

Issued August 2015

TECHNOLOGY

Microsoft

  • Dynamics CRM 2016 (proficient)
  • Office 365 (advanced)
  • SharePoint 2010 (advanced)
  • SharePoint 2016 (advanced)
  • SharePoint Online (advanced)
  • Visio Online (advanced)

Other

  • Adobe Creative Cloud (advanced)
  • Storyline 360 (advanced)
  • Confluence and JIRA (proficient)
  • OpenText Content Server 10.5 (advanced)
  • Nintex Promapp (advanced)
  • Verint Orbit (proficient)
  • Vyond (proficient)
  • WalkMe (advanced)

CAPABILITIES

Knowledge Management

  • Community of Practice Development
  • Content Audits
  • Content Management
  • Content Standard Development
  • Information Design
  • Knowledge Governance  
  • Knowledge System Administration
  • Procedure Writing
  • Technical Writing
  • Template Development

Business Analysis

  • Consulting
  • Enterprise Design
  • Extensive Range of Business Analysis Techniques
  • Requirements Management
  • Stakeholder Management
  • Workshop Facilitation

Change Management

  • Change Analysis
  • Change Delivery
  • Change Planning
  • Change Management Models (ADKAR, Kotter)
  • Communication Planning
  • Human Centred Design
  • Transformation Enablement

Information Management

  • Information Legislative Compliance
  • APRA CPS 234
  • Privacy Act 2020
  • Public Records Act 2005
  • Framework Design
  • Information Architecture
  • Information Lifecycle Governance
  • Information Risk Management
  • Information Security
  • Information Policy Design
  • Metadata Management
  • Business Classification Schemes

Learning and Development

  • Adult Learning Principles
  • Assessment Development
  • Competency Frameworks
  • Course Development
  • Course Facilitation
  • Instructional Design
  • Learning Embedment
  • Learning Experience Design
  • Learning Governance
  • Learning Pathway Development
  • Outcomes-based Learning

Agile

  • Agile Project Management
  • Lean
  • Product Ownership
  • Value Analysis
  • Value Stream Mapping
  • Visual Management

Data Governance

  • Data Cataloguing and Inventory
  • Data Classification
  • Data Governance Frameworks
  • Data Management
  • Data Migration
  • Data Stewardship

Business Process

  • Business Improvement
  • Process Architecture
  • Process Capability Uplift
  • Process Design
  • Process Governance
  • Process Mapping
  • Process Modelling
  • Process Management

Risk Management

  • Compliance Management
  • Control Design and Management
  • Control Testing
  • Delivered Risk Management
  • Insurance Risk Management
  • Regulatory Engagement
  • Risk Framework Development
  • Risk Event Management
  • Risk Identification
  • Risk Reporting
  • Risk Profiling